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Job Description
- Deploys storage solutions to support SU activities to include: new system releases & upgrades, lease replacement, hardware upgrades, Disaster Recovery, and datacenter relocation/migrations.
- Recommendations for firmware/software levels to support existing hardware base.
- Assists in the production and maintenance of documentation of the storage systems for data center environments, including as-built documentation, capacity/performance plans, as well as all other areas of storage system life-cycle planning.
- Responsible for troubleshooting and managing incident resolution with direct vendor support when needed.
- Tier 2 level support for existing hardware base to include VMAX, VNX, ECS, xTremIO storage arrays and Brocade and Cisco switch fabrics
- Managing, maintain, monitoring and supporting backup solution replication. “Veeam, Avamar”
- Actively engages with other Provisioning Administrators, Lead Systems Engineer for Storage / SAN, DBA team members and all other Systems Engineers assigned to projects as necessary.
- Responsible for all provisioning of storage assets including the SAN fabric zoning and VMware based provisioning environments to fulfill tasks.
- Work with System Monitoring to provide storage performance and capacity data to be included in Availability reporting infrastructure.
- Be available for an on-call rotational schedule with other team members.
- Assists Problem Management with root cause analysis and tracks assigned actions within team to closure
- Assists with planning and implementation of successful DR strategy to include regular DR testing.
Job Requirements
- Knowledge of and experience with EMC VNX, xTremIO systems which includes: installation, configuration, patching, upgrading firmware as well as optimization and tuning of the array preferred
- Knowledge of EMC’s Data-Domain and Centera storage arrays preferred
- Experience using EMC’s Avamar and Networker Backup and Recovery products preferred
- Knowledge of storage virtualization including thin provisioning and data de-duplication preferred.
- Certificates: Information Storage Associate “EMCISA.