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Job Description
- Identifies and procures the hardware and software needed to satisfy user requirements.
- Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
- Loads appropriate software packages such as operating systems, networking components and office applications.
- Assists in the customization and adaptation of existing programs to meet users’ requirements.
- Provides telephone, in-person and online support to end-users.
- Coordinates activities with network services and information systems groups.
- Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
- Refers major hardware problems to service personnel for correction.
- Connects users to networks and provides initial training in facilities and applications.
- Administers e-mail and anti-virus systems.
- Rotates daily back-up media.
- Assists in research and procurement of computer accessories and supplies
Job Requirements
- BSc. of Computer science/Electronics engineering
- Years of experience: 1-3 years in (ESXI, MS network, win 2008,win 2012, TMG, Hyper-V)
- Age: 23 -27 years old
- Residence Location is near to 10th of Ramadan
- Professional communication skills
- Customer Service attitude
- Ability to work under pressure and for extended work hours
- Details oriented
- Result oriented
- Dynamic and enjoys challenges.