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Job Description
We are looking for passionate travel industry professionals who are not afraid to think outside the box, have a keen sense of providing excellent customer experience and have immense love for the industry.
We currently have a job vacancy for a Reservations Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
Main Responsibilities:
- Ensuring all customers request and reservations are answered and reconfirmed in a timely manner
- Maintain all reservations for all services accurately in our reservation system
- Reconfirm bookings with all suppliers internally and externally
- Manage bookings through online reservations system of selective partners
- Communicating with other departments internally for excursions, visas, ground handling, sales and accounts inquiries
- Review the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Job Requirements
Requirements
- Proven working experience as a travel/reservation consultant
- Proficiency in German and/or Spanish language
- Exemplary sales skills and customer oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
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