Customer Success Representative
Kabshk -
Makkah, Saudi ArabiaPosted 3 years ago128Applicants for2 open positions
- 93Viewed
- 15In Consideration
- 56Not Selected
Job Details
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Job Description
- We're hiring an E-Commerce Customer Success Representative
- Our E-Commerce Customer Success Representative will be a key contributor to growing our business and will work very closely with our Clients, vendors, and Development team.
- Responsibilities:
- Assist in the processing of online purchases quickly and while providing superior service to customers.
- Field calls and E-mails of customer inquiries.
- Assist New Vendors to login, add own products, and explain our system.
- Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy, and knowledge.
- Demonstrate knowledge of computer components to assist customers with technical questions as needed.
- Handel and solve customer complains.
Job Requirements
- Past working Experience in Customer Service is preferred, not a MUST
- Organized and a strong aptitude to follow tasks through to completion.
- Excellent active listening and time management skills with the capability to address difficult situations with patience and professionalism.
- Good written and verbal communication skills in English & Arabic
