Contact Center Representative
Xceed -
6th of October, GizaPosted 7 years ago177Applicants for1,000 open positions
- 168Viewed
- 136In Consideration
- 12Not Selected
Job Details
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Job Description
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
Job Requirements
- Excellent English is a MUST.
- Graduates ONLY can apply.
- Promotions & Career Development after 3 months.
- 5 working days and 2 days off.
- Shift length: 9 working hours including 1 hour break.
- Shifts: Rotational shifts.
- Weekends: Rotational.
- Paid Training.