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Senior Quality Officer

Qualification Development Bank
New Cairo, Cairo
Posted 6 years ago
47Applicants for1 open position
  • 22Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • To develop and monitor QDB policies and procedures in order to ensure an excellent Customer Service to both internal and external stakeholders, to reach the corporate goal.
  • Handle Centre approval requests and provide the center with guidance and support in order to meet customer needs and enhance quality standards.
  • Ensure verification of approved center’s internal quality
  • Management systems, including the conduct of examination
  • Follow-up and assure efficient implementation of External Verifiers’ recommendations with regard to centers approval status.
  • Work with technical partners & accreditation bodies in delivering agreed upon quality standards
  • Follow up on improvement proposals actions status and assure efficient implementation of improvement actions by elimination of detected quality issues.
  • Manage effective administration of student enrollment process, center and invigilation arrangements.
  • Process and announce exams results
  • Plan, conduct and maintain external.

Job Requirements

  • Bachelor’s degree from any discipline with 5 years of experience in Quality field
  • Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma, Quality inspection, auditing and testing experience.
  • Deep Experience in Total Quality Management
  • Strong computer skills including Microsoft Office and databases
  • Strong Communication skills - verbal and written.
  • Attention to Details
  • internal quality audit programs/plans to assure a high level of QDB Qualifications delivery quality and the conduct of examinations.
  • Dealing with ambiguity.
  • Problem analysis and problem solving.
  • Advanced Planning and organizing skills.
  • Decision-making.
  • Customer service orientation.
  • Teamwork.

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