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IT Specialist

Nile for plastic industries
Haram, Giza
Posted 6 years ago
145Applicants for1 open position
  • 5Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Applying the general corporate policies and objectives with secrecy and conservativeness
  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • the DATA, the NETWORK, the WORKSTATIONS, and the running APPLICATIONS including the ERP.
  • The management, servicing, maintenance of the organization's TOTAL hardware equipment. (Including remote sites).
  • Implementing the assigned policies of Data backup\restore.
  • Providing new solutions for the organization upon request.
  • Keeping track of all new technologies, solutions, updates, and devices, to be able to provide "instant" solutions and enhancements upon request
  • Keeping track of all IT-related supply contracts, delivery/maintenance times, purchase orders, etc…

Job Requirements

  • University Graduate (Engineering, Science, computer science are preferred) with a minimum of 2 years working experience in the professional IT field.
  • Programming skills with Visual Basic and/or MS-Access
  • experience in ERP System is preferable.

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