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Job Description
- Answer calls and respond to emails
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- provide approvals for phone customers
- Identify and escalate priority issues
- report daily to the call center manager
Job Requirements
- Bachelor of medicine school
- Prefer to have experience in medical insurance
- Age 32+
- Hard worker and able to work under pressure