Job Details
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Job Description
Team Management:
- When required, train team members on the recruitment process, including testing and evaluation phases and the on-going monitoring of our freelancers’ performance.
Recruitment:
- Cooperate with Sales, Language Department and Operations to identify and contract suitable freelance vendors worldwide (translators, reviewers, and other language-related service providers) based on production requirements and corporate sourcing strategy.
- Provide guidance and consultancy to ensure operations and allocated projects are provided with the best possible vendor solutions, considering price, quality, availability and service.
- Continue to improve the Talent Management processes to ensure we work with the best talents in the market
- Constantly look for new recruitment sources
Talent/Network Management:
- Build lasting relationships with our worldwide vendors to ensure they feel valued and have a key contact for any questions or issues
- Responsible for ensuring that the information in our talent database is accurate and up to date.
Resource Management:
- Act as the first escalation point for internal customers and for vendors.
- Negotiate price rates with vendors as needed on allocated account(s) on a yearly and/or project basis
- Tracking freelancers’ performance and working directly with the client & internal teams to overcome any performance issues
- Liaise directly between the PMs and freelance network to plan resources for upcoming projects, often with urgent deadlines
Job Requirements
- Minimum of 5 years of experience, managing international clients in multiple markets – with solid resource management background.
- Ability to work efficiently in a fast-paced environment, meeting deadlines while working under pressure.
- Organized – structured in approach so that all levels of the recruitment process are recorded effectively and candidates are impressed by the process.
- Focus on continuous improvement – provide suggestions & initiatives to improve processes relating to the delivery of recruitment services to the business
- Excellent communicator with strong interpersonal skills
- A degree of flexibility in the working day/hours to allow regular touch bases with global clients and vendors
- Proven negotiations skills
