Senior After Sales Specialist

B.Tech - Cairo, Egypt

20
Applicants for
1 open position
13
Seen
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
1 open position
About the Job

Job Description:

  • Support, Enhance & configure ERP application in order to fulfill the business requirements
  • Set meetings with business stakeholders for business requirements' gathering & analysis
  • Prepare necessary project documentations associated with implementation like manuals, customer query data, issue logs and their resolution.
  • Support customers with implementation and training as well as providing post-sales support as needed.
  • Customize and implement new vendor applications extensions or updates to the existing solution in order to fulfill the needed business requirements.
  • Develop and maintain custom reports, dashboards, and processes to continuously
  • audit/uncover data integrity, process integrity, and productivity issues and assist users with new report design and management.
  • Train end users in specific modules of ERP application.
Job Requirements
  • Academic Qualifications: Engineer computer science and equivalent.
  • Microsoft Dynamics AX experience
  • DBMS (SQL), SSRS
About this Company

My B.TECH is your gate to B.TECH interactive world where you will find a special treat – be part of My B.TECH, and experience fun, customer support, customized services and much more.
With My B.TECH we aim to be your ultimate Home Appliances & Electronics destination,... (More)

Industry: Retail
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