Job Details
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Job Description
Job Summary:
- Review business processes in order to gain a complete understanding of current procedures, identify improvements, document those processes, and identify changes that lead to business improvements.
Responsibilities:
- Understand the business issues and data challenges of the company and our field
- Analyze and evaluate information and business process requirements
- Define project scope and translate user requirements to functional requirements through “Software Requirements Specifications” document and change requests documents
- Provide practical solutions that meet the business needs, comply with quality standards and technical requirements, and are consistent with the overall business operation model(s)
- Provide support and assistance to business testing and ensure the final solution meets the business needs in terms of quality, functionality, and ease of use
- Participate in user approval and oversee all development activities until successful delivery to customer
- Perform analysis and provide solutions for integration between internal systems
- Evaluate information gathered from multiple sources, reconcile conflicts and break down high-level information into details
- Ensure issues are identified, tracked, reported on and resolved in a timely manner
- Work with the staff to identify required changes
- Communicate needed changes clearly to development team
- Work with functional leads to transform and develop new requirements into design and implementation
- Coordinate with the Product Development team to formalize clear and to-the-point system features
- Coordinate with the Quality Control team to help build testing cases and scenarios
- Visualize proposed ideas by using latest techniques and software
Job Requirements
Qualifications & Work Experience
- A bachelor’s degree in Information Systems or any relevant field
- 5+ years of experience in the IT field
- Very good command of written and spoken English
- UML is a must, background in MS Visio or any similar tools is a plus
- Digital education/e-learning systems background is preferable
Job Behavioral Competencies
- Teamwork-focused/collaborative work style
- Excellent communication skills
- Ability to work successfully on large projects
- Problem-solving skills demonstrable by results in past positions
- Ability to work under tight deadlines and handle multiple/detail-oriented tasks
- Ability to have an influence over all levels of the organization
- Be able to conduct a meeting with large number of attendees and stakeholders
