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Technical Support Engineer

Andalusia Group
Alexandria, Egypt
Posted 6 years ago
152Applicants for1 open position
  • 110Viewed
  • 13In Consideration
  • 87Not Selected
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Job Details

Experience Needed:
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Job Description

  • Troubleshooting user problems, software, hardware & mobile.
  • Install and configure users PCs.
  • Handling user physical reallocation.
  • Handling user network problems.
  • Maintaining users’ requests on Service Desk, Phone Calls and IM.
  • Tracking and maintaining IT assets on Service Desk.
  • Troubleshooting, fixing and testing physical networks elements (Nodes, Patch Panels and cables).
  • Build and update OS system images for various users’ types.
  • Maintaining laptop backup.
  • Troubleshooting OS problems and solving applications issues.
  • Report problems feedback and make documentation.

Job Requirements

  • Resident in Alexandria
  • Experience: 1-2
  • Maximum Age: 26
  • Gender: Male
  • Basic knowledge in administrating MS Active Directory.
  • Basic knowledge in administrating MS Exchange server.
  • Strong computer hardware knowledge.
  • CCNA Certificate preferred.
  • MCSA 2012 Certificate preferred.
  • Teamwork ability.
  • Work under stress.
  • Hard Worker.

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