Operations Manager
Naqla -
Nasr City, CairoPosted 7 years ago342Applicants for1 open position
- 253Viewed
- 0In Consideration
- 206Not Selected
Job Details
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Job Description
Job Description:
- Manage, train, plan, direct and control all operations resources to ensure timely and efficient management of shipments and internal hub operations.
- Ability to manage multi-site operations; expecting to expand in all over Egypt governorates
Job Accountabilities Linked to Objectives:
- Responsible for overall operational management and performance
- Assign tasks to operation team according to schedule.
- Ensure that the process and employees are working smoothly and efficiently.
- Achieve KPI commitment.
- Supervise staff to ensure that safety best practices are being followed while handling shipments.
- Train and develop industry best practices and SOPs to operations and customer service team members.
- Evaluate all aspects of employee performance and provide coaching or discipline as needed.
- Provide operations staff with guidance and support to cope with volume growth.
- Reassign responsibilities based on change in volumes or geography.
Job Requirements
Minimum Qualification / Experience / Training:
- 5-10 years supervisory / management experience in similar field
- Demonstrated leadership abilities
- Previous experience with logistics / Transporting companies or Freight forwarding is a must.
- Comfortable with using MS Office and technology tools.
Technical Knowledge:
- Strong knowledge of operations process
- Verbal and written communication skills (Arabic and English)
- Comfortable with direct people management
- Ability to work under pressure
- Time Management
- Problem Solving
- Process Improvement
- Knowledge of proper freight handling/loading techniques
- Ability to communicate effectively with all levels of operations & management
- Strong interpersonal skills to create conditions for cooperation and high standards of performance from subordinates to ensure targets and KPIs are met
- Strong organizational skills