Service Point Advisor - Giza

DHL Express Egypt - Cairo, Egypt

86
Applicants for
1 open position
42
Seen
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Receive customers at front counter receptions and process shipments through DHL software.
  • Ensure all security procedures for all shipments received are followed up.
  • Ensure that all shipments arriving at the express center are scanned whether delivered through the front counter or will be Held for Collection.
  • Assure all customers receive service, which is prompt, friendly, courteous and helpful.
  • Provide customer feedback to others in the organization
  • Meet service level and response time objectives
  • Meet quality objectives
  • Perform customer identification
  • Perform shipment identification
  • Record sales leads and operation
  • Leads Record customer complaints.
  • Make continuous work process improvements
  • Revenue Generator.
Job Requirements
  • 0-3 years of Experience.
  • Giza Residence ONLY.
  • Bachelor degree
  • Write & speak English fluently
  • Gender:Female/Male
  • Computer literate and familiar with Word and Excel.
About this Company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 315,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the... (More)

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