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Job Description
- Contact potential or existing customers to inform them about a service using scripts
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle problems to preserve the company’s reputation
Job Requirements
- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of relevant computer programs and telephone systems
- good knowledge of English
- Ability to learn about services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Able to handle rejection and address complaints