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Customer Service Agent

Be Digital Agency
Abu Alnumros, Giza
Posted 6 years ago
47Applicants for1 open position
  • 41Viewed
  • 6In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Contact potential or existing customers to inform them about a service using scripts
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle problems to preserve the company’s reputation

Job Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Good knowledge of relevant computer programs and telephone systems
  • good knowledge of English
  • Ability to learn about services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Able to handle rejection and address complaints

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