Job Details
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Job Description
- Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.
- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
- Readily learns and applies new information/concepts in area of practice.
- Responsible for work processes that affect the success of own role and contribute to the overall performance of the department.
- Under tight deadlines picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
- Is accountable for cash transactions during the delivery or collection of shipments and the maintenance of allocated vehicle.
- Follows up on all customer inquires.
- Informs Supervisors and Team Leaders on all service related issues.
- Provides quality feedback to customer service on service incidents when need arises.
- Is able to provide good sales lead to sales team.
- Work under general supervision with regular review and guidance from a supervisor.
- Refer complex and unusual problems to supervisor
Job Requirements
- Maximum Age : 30
- Gender : Males ONLY
- Driving License is a MUST.