Reservation Agent - (B2B Online System)

Royal Ambassador - Dokki, Giza

50
Applicants for
3 open positions
30
Seen
2
Shortlisted
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 4,500 EGP per month
Languages:
English
Vacancies:
3 open positions
About the Job
  • Check daily online bookings in the system .
  • Handle all Daily Travel agents requests .
  • Work on all reservations created to get better rates.
  • Handle on request bookings and get it confirmed.
  • Find new resources for better rates
  • Make telephone calls to the potential customers
Job Requirements
  • Experience (1-3) in Reservation (online B2B)
  • Excellent communication skills and strong telephone manner.
  • Very good English - reading and writing
  • The ability to complete rates and dig for the best offers for the request.
  • Good Communication and Negotiation Skills and able to work under pressure.
  • Problem-Solving Skills: Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand, being able to problem solve with a customer will help your job.
  • Very good computer skills.
  • Customer service skills.
  • Work under pressure.
  • Ability to work after hours if needed.
  • Understand the service concept of travel industry
  • Understand the service we present to our travel agents.
About this Company

Royal Ambassador Club® Online Hotels , flight , car rental reservation System , Book Online at any of our more than 745,000 hotels worldwide.
Your points never expire and you can redeem them for Hotel Nights , Free Vouchers & more.
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