Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Establish positive & professional relationships with the clients as a first point of contact through Email communication & Phone calls
- Follow-up on all questions, issues & complaints and ensure they are handled and responded to as per Nasco tours standards in a timely manner
- Ensure all retrievals requests received are processed and delivered based on the requested type of service
- Ensure all requested files/boxes are scanned out before being sent out of the facility
- Ensure all services conducted for the clients are charged through a work order
- Ensure that the client is Aware of any change in plans or delays of the requested service
Job Requirements
- University graduate
- MS Office Applications (Word, Excel, Power Point & Outlook)
- Communication Skills
- English Proficiency is a MUST (spoken & written)
- Previous experience in customer service is preferable
- Flexible Schedule
