Customer Service Executive - Alexandria

Nascotours S.AE - Alexandria, Egypt

174
Applicants for
1 open position
98
Seen
48
Shortlisted
39
Rejected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
About the Job
  • Establish positive & professional relationships with the clients as a first point of contact through Email communication & Phone calls
  • Follow-up on all questions, issues & complaints and ensure they are handled and responded to as per Nasco tours standards in a timely manner
  • Ensure all retrievals requests received are processed and delivered based on the requested type of service
  • Ensure all requested files/boxes are scanned out before being sent out of the facility
  • Ensure all services conducted for the clients are charged through a work order
  • Ensure that the client is Aware of any change in plans or delays of the requested service
Job Requirements
  • University graduate
  • MS Office Applications (Word, Excel, Power Point & Outlook)
  • Communication Skills
  • English Proficiency is a MUST (spoken & written)
  • Previous experience in customer service is preferable
  • Flexible Schedule
About this Company

Nascotours is a leading organization in Egypt, providing integrated services in the tourism and shipping field. Founded in 1948, the company sustained continuous growth to become the one of most dynamic Destination Management Companies in the Arab Republic of Egypt. Having its... (More)

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