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Technical Support Engineer (PSG)

Interact Technology Solutions
Maadi, Cairo
Posted 6 years ago
336Applicants for1 open position
  • 279Viewed
  • 112In Consideration
  • 167Not Selected
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Job Details

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Job Description

  • Diagnose PCs, Notebooks and Workstation Hardware or Software faults for Interact Computer Stores customers.
  • Investigating, diagnosing and solving computer software or applications faults
  • Installing and configuring computer spare parts
  • Ability to detect the defective computer spare parts and replace it.
  • Support Interact Computer Stores customers either onsite, over the phone, remotely or as outsourcing staff.

Job Requirements

  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • PC Software and Hardware diagnoses skills is a must
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic
  • Language: Fluent English spoken and written is a must
  • Gender: Male.

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