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Job Description
- Receiving claims advice, creating physical file and registering claims data on the electronic information system.
- Assessing the validity of claims against the product type, the contracts and conditions of policies.
- Conducting accidents’ surveys or assigning an external surveyor and preparing the related reports.
- Handling correspondences and negotiations with clients.
- Accepting claims within authority limits and referring to the Claims Manager in claims in excess of authority limits.
- Calculating claim settlement amounts, preparing settlement proposal memos.
- Ensuring maximum fairness in claims assessment and settlement.
- Ensuring effective documentation and data required in finalizing outstanding claims.
- Handling salvage and recovery assessment and processing.
- Following up on legal cases as needed.
- Checking reinsurance distribution and handle correspondences from and to the reinsurers and following up on the re-insurers’ claims shares for the claims within authority limits.
- Assisting the executive head and/or the Claims manager in preparing statistics for re-insurers.
Job Requirements
- 0 – 2 years of experience.
University degree preferably in Commerce, Law, Science or Engineering
Studies in insurance are defiantly a plus.
Interpersonal and negotiations skills - Ability to apply legal principles and policies terms and conditions to handle standard claims in line.
- Strong analytical, logical and problem solving abilities.
- Excellent communication and interpersonal skills with high customer service orientation in dealing with various internal clients as well as external reinsurance companies and business partners.
- Assertive and decisive.
- Strong critical thinking abilities.
- Highly motivated with an ability to handle work pressure and to meet tight deadlines.
- Good reporting skills.
- Teamwork abilities.
- Self-control
- Very good computer skills.
- Excellent written & spoken English and Arabic.