Backup Administrator

Cloud4Rain - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
3 to 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job
  • Carry out all data protection related maintenance and configuration activities (TSM, Netbackup and Zero Data Loss Recovery Appliance) to ensure maximum service availability.
  • Review the Backup Nodes software life cycle and Maintain regularly servers, backup software, and storage pools through the installation of software upgrades, patches, and hardware require upgrades for the backup server.
  • Work with the application stakeholders to define the backup policies, recovery objective, and recovery time intended for each application.
  • Provide end-user support by responding to help desk requests at all times applying on call basis to guarantee user satisfaction.
  • Communicate with various teams during testing, actual execution of recovery procedures and support the design, development, installation, implementation and administration of backup solutions.
  • Carry out periodical data backups to ensure they are taken successfully and address the IT team’s backup issues
  • Conduct modifications or additional features needed and perform root-cause analysis to resolve frequent failures in order to improve the backup and recovery performance using latest applicable techniques
  • Abide to the Change Management Process and to ensure all actions are documented on Request fulfilment module and OpenView Service Management.
  • Monitor proactively and audit the health and availability of systems to plan ahead for problems avoidance or system health optimization.
  • Apply IT Service Level Agreements, and abiding to target Key performance indicators, apply all PCI recommendations and close any reported audit points.
  • Provide continuous support to resolve critical issues on a 24/7 basis to maximize availability for the bank business services.
Job Requirements
  • Computer science background (University graduate) or self-student with very good IT skills
  • Strong verbal communication skills
  • Experience supporting storage/backup technology
  • 3-6 years of experience
About this Company

Cloud4Rain is an IT services provider, managed service provider, experienced value-added reseller (VAR) and a trusted advisor to thousands of IT organizations worldwide including commercial enterprises, government agencies, and educational institutions. As an IT service... (More)

Industry: Banking
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