Linux System Engineer performs administration of Linux (and some Windows) based servers to support customers, ensuring their complex infrastructures stay up and running 24/7/365 while working with bleeding-edge technology
The Senior Systems Administrator manages a team of Junior System Admins, is responsible for Following, and troubleshoot problems/tasks that are escalated or need more experience.
Research and recommend innovative, and where possible automated approaches for system administrations tasks.
Monitoring servers for stability and taking both proactive and reactive measures to correct and prevent issues.
Maintain servers and network SLA up-time.
Support Complex Network Communications infrastructure.
Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
Deep dive to root cause a customers’ issues.
Design and implement plans for Customized Solutions.
Synchronize up with the previous shift crew to take over a high-priority support Case and were keeping an eye on things to make sure they have everything that they need.
Provide on-call consulting advice and technical support to external/internal customers regarding specific operational/applications issues.
Supervises Operations staff including training, evaluating and disciplining. May guide or provide work direction to technical staff like solving/searching problems.
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