- Experience Needed:
- 3 to 4 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
About the Job
- The Medical Doctor will own and manager daily patient needs with healthcare providers (Hospitals, Labs, Pharmacies, Clinics...) to assure high level of service quality and satisfaction. Her/his objective is to facilitate timely delivery and patient access to the various healthcare services.
- Answer inbound calls as well as assist customers who have specific inquiries. Queries may range from coverage questions, network location, medical questions…
- Receive requests from Healthcare providers (Hospitals, Laboratories, pharmacies…) and Reply with approval decision (approved or rejected).
- In addition to the above mentioned duties, Approval doctors are working during day & night shifts.
- Participate in committees, work groups, and/or process improvement teams that improve patient satisfaction.
3 to 4 years
Not Specified at least
Healthcare and Medical Services
About this Company
Established in 1998 and founded by Dr. Amr Hamza (CEO) aiming to design, implement and management of health care programs for many different clients, whether governmental, public sector, institutions, private companies or multinational organizations.
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