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Export & Customer Service Coordinator

Ascom
Maadi, Cairo
Posted 7 years ago
190Applicants for1 open position
  • 97Viewed
  • 25In Consideration
  • 71Not Selected
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Job Details

Experience Needed:
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Job Description

  • Executing orders plan.
  • Follow-up on the monthly sales forecast execution.
  • Identify customer current and prospective needs and provide information about the company product.
  • Follow-up the receiving process till 100% order fulfillment.
  • Receive daily report from the warehouse to compare between ready and planed material.
  • Receive daily report from the production department to compare between produced and planned material.
  • Monthly follow-up on planned production due dates, organize the sales plan, send it to the production before month start to get expected production dates.
  • Follow-up requirement report to fulfill the export orders quarterly.
  • Fully responsible in managing the production & logistic planning and coordination to fulfill the monthly forecast with best possible way.
  • Fix any day to day forecast issues in case of any amendments.
  • Resolve customer complaints and answer customer questions regarding company product, policies and procedures.
  • Follow-up the plan execution with production department.

Job Requirements

  • Bachelor’s degree
  • Fluent in written and spoken English.
  • 1-2 years experience
  • Excellent communication skills

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