Senior NOC Engineer

Advansys ESC - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • The primary responsibility of the NOC Engineer (Network Operations Centre) is to support, troubleshoot, and monitor the network services provided to our customer on 24/7 roster.
  • Deliver service excellence to our clients.
  • First, and Second Level Support
  • Track Problem and Incident though to resolution
Job Requirements
  • Excellent communication Skills in both written and oral
  • Excellent troubleshooting skills
  • Knowledge of our products, services, and Service Management processes.
  • Analytical skills
  • Work and be measured against agreed Service Level Agreements (SLA)
  • Provide clients with clear, concise updates regarding their incident and problems
  • Participate in a 24X7X365 rotation
  • Team player
  • Self-motivated
  • Ownership
  • BCs Engineering in Computer or Communications
  • CCNP with 5 years practical hands on experience is highly preferable
  • ITIL v3 foundation
  • 5+ years’ experience in Network field.
  • Operational experience in managing/maintaining Network and services.
  • Understanding of technology and process frameworks such as ITIL.
  • Network Architectures, and Framework (e.g. OSI, IETF, ITU, IEEE)
  • Service Provider class networks and operations experience
  • Solid experience on IP Networks
  • Solid experience on routing and switching
  • Cisco CCNP R&S Level is preferred
  • Experience with Cisco Products and Technologies
  1. Router: e.g. ISR 4321, Cisco 1800, 1900, 2900, 7600
  2. Switches: e.g. Catalyst 4500, 6500, 3800, Nexus 5K/7K
  3. Firewalls: e.g. ASA
  4. Access points: Controllers, AP1700, 1800, 2700,..
  • Knowledge/experience on Network Management System/Tools

    1. PRTG
    2. MRTG
    3. SNMP
    4. Kiwi Syslog Server
    5. Jumpbox/ Terminal Service
  • Previous experience with Healthcare, and Finance sectors is preferred

  • Knowledge of Evolving Technologies (SDN, NFV, Cloud, IoT) is a plus

  • Automation / programming Languages (Java, Python) is a plus

  • Network Security

  • Fundamental knowledge on Datacentre.

  • Knowledge/experience on the network and server load balancers (Application optimization and acceleration)

  • Creating Visio designs/diagramming skills

  • Documenting on a wiki and in Visio all network topology changes

  • In-depth troubleshooting and problem analysis skills

About this Company

Advansys for Engineering Services and Consulting (ESC) Advansys ESC is a sister company of Advansys Technology, established in 2014 to operate in various industrial automation business lines through its offices in Egypt, USA and UK. The launch of the company supports the... (More)

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