Sales Manager

Job brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential for Media Company.

Sales Manager Responsibilities include:

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of our project and competition status

Managing people

• Set targets, performance plans, and rigorous, objective standards for sales representatives.
• Meet with reps one-on-one weekly to review performance, progress, and targets. [Weekly]
• Deliver deep performance reviews for each individual rep once or twice per year. [Semiannually or annually]
• Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance. [Weekly]
• Counsel, support, discipline, and fire underperforming sales representatives.
• Develop a scalable sales process and ensure representatives adhere to it correctly.
• Plan and implement training programs. Hold regular skills training sessions with internal or external sales trainers. [Monthly]
• Plan and preside over weekly sales team meetings. [Weekly]
• Hold team-building events onsite or offsite. [Monthly]
• Recruit, select, onboard, and train new sales reps.
• In some cases, oversee regional and local sales managers.
• Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics, such as sales contests, lucrative incentive packages, prizes, and public recognition.
• Unite the team: Ensure reps work as a positive unit and share their best practices.
• Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.

Managing customer needs

• Maintain a deep understanding of customer needs and monitor their preferences.
• Resolve escalated customer issues and customer complaints regarding sales and service.
• Provide expertise when setting and adjusting pricing plans and discount rates.
• Provide advanced negotiation expertise.
• Connect company headquarters with customers and salespeople in the field.

Managing the business

• Determine and assign sales quotas, targets, and/or goals. Project and forecast annual and quarterly revenue and for one or more sales territories.
• Develop sales strategies to acquire new customers or clients.
• Track sales team metrics and share them with company leadership.
• Analyze sales data on sales results and develop plans to address performance gaps.
• Collaborate with marketing executives to develop lead generation plans.
• Prepare budgets and approve expenditures.
• Monitor competition, economic indicators, and industry trends.
• Advance one’s own professional and technical knowledge by attending workshops and other educational training, participating in professional