- Experience Needed:
- More than 4 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
We are looking for a Settlement Account Manager with excellent communication and account management skills to create long-term, trusting relationship with our customers across 17+ countries. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate operations are communicated, confirmed, and settled.
- Connect daily with Operators and Merchants to resolve issues and ensure timely settlement of payments.
- Understand and improve problem-solving capability for complex operations flow, accounting issues, and transactional discrepancies.
- Make sure the settlement & collections reports are delivered on time, meeting predefined deadlines.
- Overall financial account management responsibilities for both Operators and Merchants.
- Facilitate & streamline the work prerequisites from different internal & external entities.
- Monitor the Operators’ reporting and collection cycle.
- Be responsive and reachable & Interact daily with international partners.
- Sole communicator with the Operators for their reporting, settlement and collection cycles.
- Acts as the Merchant’s focal point regarding reports, settlements and collection - Financial Customer Care.
- Follow up with the different internal departments to finalize the Merchant’s payments cycle
- Following up and ensure timely payment cycles
- Provide reporting to senior leadership and produce insightful analyses of the business upon request for management.
- Grow with the team; develop a deeper understanding of complex transactions and work with our business partners to progress our capabilities.
About this Company
TPAY is an A15 subsidiary, a start up accelerator that owns the laregest portfolio of digital companies in the MENA region since 1996.
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TPAY is the region’s first and biggest open mobile payment platform that connects consumers, businesses, and mobile operators for...