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Job Description
We are a fast growing modest fashion brand looking for inspiring hijabi ladies who are passionate about what we do and love to be part of our family ; www.youremma.com
Main Duties:
- Interaction with customers through social media channels and phone calls
- Answering incoming inquiries about our products and ordering process
- Assist with placement of orders, refunds or exchanges
- Resolving customer complaints
- Maintaining a high level of professionalism with clients and building a friendly and positive rapport
- Handling post sales follow up
Job Requirements
- Fresh Grad 0-3 years experience
- Excellent Customer service and phone skills
- Positive attitude, Willingness to learn and take feedback
- Detail & customer oriented with great multitasking and organizational ability
- English Language fluency
- Creativity and Grit
- Willingness to learn and take feedback
- People person with a great character
- Flexibility in work hours during peak times
- High preference to New Cairo, Rehab or Nasr City Resident