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Technical Support Specialist

Talaat Moustafa Group
Cairo, Egypt
Posted 7 years ago
404Applicants for6 open positions
  • 338Viewed
  • 31In Consideration
  • 300Not Selected
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Job Details

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Job Description

      • Provide technical support for both hardware and software issues our users encounter
      • Manage the configuration and operation of client-based computer operating systems
      • Monitor the system daily and respond immediately to security or usability concerns
      • Create and verify backups of data
      • Respond to and resolve help desk requests
      • Upgrade systems and processes as required for enhanced functionality and security issue resolution
      • Administrate infrastructure, including firewalls, servers , storage , data-center databases, malware protection software and other processes
      • Review application logs.
      • Support Microsoft Office installing and troubleshooting.
      • Prepare PCs with required hardware, software configuration, installing and updating client software for all PCs users.

                                        Job Requirements

                                        • Education: Bachelor Degree in Engineering / Information System.
                                        • Department: Computer / Communication.
                                        • Certification: MCSA 2012 OR 2016 Certification is a must.
                                        • Other Skills: Able to work Under Stress, Problem Solver and Hard Worker.
                                        • Males only.

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