Account Executive

Deraya -
Heliopolis, CairoPosted 7 years ago

46Applicants for2 open positions

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The Account Executive provides outstanding customer service by proactively managing a portfolio of accounts.
They are the key contact for customers and responsible for managing customer relationships including application, on-going support, claims management, and renewal.
They follow relevant processes and use available tools to deliver excellent service in the most efficient way.
The Account Executive’s detailed knowledge of the customer portfolio is essential for the provision of prompt and courteous customer service, which exceeds service standards and client expectations.

Bachelor’s degree
Objection-handling skills
Negotiation skills
Communication skills
Presentation skills
Time-management skills
Creativity and innovation
A reflexive approach to work and an ability to challenge and question existing processes and find new better ways of working
Ability to plan, implement, and assess innovative ideas and initiatives