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CRM Specialist

Catalyst Partners
Mohandessin, Giza
Posted 6 years ago
39Applicants for1 open position
  • 25Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Catalyst Partners is seeking a full-time CRM Specialist to support the firm’s marketing efforts. The Customer Relationship Management (CRM) Specialist works in a collaborative environment to manage the firm’s CRM database.
  • This includes conducting data cleanup and quality control, providing training and troubleshooting support to all users, helping to monitor the flow of information between the CRM and other firm databases, managing mailing lists newsletter, communication management and organization of roadshows in terms of emails, website, LinkedIn, organizing schedules.
  • Documenting CRM- and data-related policies and procedures and answering questions as they arise from staff.
  • Monitoring overall maintenance and accuracy of data in the firm’s CRM and the flow of data between the CRM and other databases.
  • Staying current on CRM best practices in order to optimize database infrastructure to support efficient search and reporting capabilities based on the needs of the firm.
  • Overseeing and updating the corporate structure of client records, including researching and verifying company mergers, name changes, and locations.
  • Understanding firm's practice group structure to compile and deliver client and prospect data.

Job Requirements

  • Excellent/Fluent English is a MUST "Speaking And Writing Skills".
  • 0-2 Years of experience in Database Administration.
  • Computer skills: Microsoft Office,Excel.. CRM Application,CRM Database such as (Zoho).
  • This position requires strong organizational, collaboration, and research skills.
  • Bachelor’s degree.
  • Strong attention to detail, particularly in performing high-speed data entry.
  • General knowledge of corporate structures and basic corporate research.
  • Familiarity with professional services marketing a plus.

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