International Account Advisor - UK&Ireland

About the job:

• Vodafone International Services is expanding in Egypt and we are hiring top talents to join our growing teams as a Customer Service Advisor
• If you speak fluent English and looking to start your career in one of Egypt's biggest multinationals and here is how you'd enjoy becoming a Vodafone employee:

Main Duties:

• Build a good Rapport with Clients over the phone.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Manage customers' accounts.
• Follow up on customer interaction

Benefits:

• Very Attractive package Net salary 3300+ 1175 KPI'S+1500 over time(UK Account)
• VPN (Limited mobile line)
• Meal Allowance
• Social and medical insurance
• Transportation is provided
• Gold's Gym access based on availability
• Working hours in rotational shifts and rotational days off
• Work Place: Smart Village, 6th of October or Maadi.