Telemarketing Agent

Infotech - Nasr City, Cairo

21
Applicants for
5 open positions
21
Seen
13
Shortlisted
8
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
1,500 to 5,000 EGP per month, Yes sure
Languages:
English
Vacancies:
5 open positions
About the Job

Main Duties:

  • Contact potential or existing customers to inform them about a product or service using company material
  • Answer questions about products or the company
  • Ask questions to understand customer requirements
  • Direct prospects to the field sales team when needed
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Updating the CRM
Job Requirements
  • Proven experience as representative or other telesales/customer service role is preferred.
  • Previous work experience in IT companies is preferred.
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Good command of English.
About this Company

Infotech Egypt provides professional expertise and consultancy on financial and commercial matters throughout the Middle East. With offices and operations across the Middle-East, we are always seeking to recruit ambitious people wanting to grow within a rapidly expanding business.

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