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Job Description
- Document help desk requests and resolutions.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures
- Install new hardware or software systems or components, ensuring integration with existing network systems
- Perform routine maintenance or standard repairs to networking components or equipment.
- Configure a wide area network (WAN) or local area network (LAN) routers or related equipment.
- Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification
- Create electronic data backup to prevent loss of information.
- Implement security measures for computer or information systems.
- Analyze the security of systems, networks, or data.
- Resolve computer network problems.
- Document network-related activities or tasks.
- Configure computer networks.
- Install computer software.
- Test computer system operations to ensure proper functioning.
- Analyze data to identify or resolve operational problems.
- Monitor the performance of computer networks.
- Provide technical support for computer network issues.
- Troubleshoot issues with computer applications or systems.
- Maintain computer hardware.
- Install computer hardware.
