Chat Assistant - English

Confidential Company - Maadi, Cairo

6 people have clicked
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
About the Job

This is one of the most dynamic work spaces in Egypt - you will be handling new challenges on a daily basis. Startup life is very demanding. Our benefits are the most competitive and we hire only the best.

  • You will be the front line with our customers handling all their inquiries via a chat platform in English. Our customers love our attention to detail and our level of empathy and enthusiasm. We provide a global service so our customers are located and served worldwide.
  • You will be chatting with all customers, documenting and handling their requests online.
  • Corresponding with the operations team to make sure of timely fulfillment of users requests.
  • Using your skills to search and source what the customer needs.
  • Hitting sales targets and KPIs set forth on a weekly basis.
Job Requirements
  • Fresh Grad with a Professional Degree from - Universities (AUC, MIU, GUC, MSA) Only
  • Highly effective reading and writing English communication skills
  • Post Grad Degree a huge plus
  • Extra curricular activities (MUN, AISEC, …)
  • Volunteer work (Resala,…)
  • 1-2 years experience is required
  • Buckets of resourcefulness and empathy (you’ll have to convince us)
  • Ability to continually display a positive attitude.
  • Must be an energetic self-starter with the ability to work both independently and within a team
  • Excellent customer service skills and great enthusiasm for helping customers
  • Excellent time management skills, attention to detail and the ability to multi task
  • Max age 25

*Any candidate who doesn't fit all the requirements above won't be considered in the filtration process.

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This company prefers having strong proficiency in the following abilities for this job: Problem SolvingEnglish ComprehensionEnglish WritingEnglish SpeakingTeamwork and Interpersonal Skills.

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