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Customer Care Agent

Setio
Nasr City, Cairo
Posted 7 years ago
67Applicants for1 open position
  • 46Viewed
  • 22In Consideration
  • 12Not Selected
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Job Details

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Job Description

Setio is a mobile application designed to help busy parents living in Egypt to find nearby, trained, well-educated and legally verified babysitters to sit their kids from 2 hours to full day, whenever they need to.

Setio owned and managed by The Application Lab, a startup based in Nasrcity, Cairo. started in Dec 2016, we’re Digital Innovative Products Developers, with high level of passion in technology & marketing.

We’re looking for a Shining Customer Care Agent with high level of Communication skills, passion and hard working to be part of our team..

She will be responsible for:

  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts, and follow up on customer interaction.
  • Acquire new customers through phone calls.

Job Requirements

  • 1-2 Years of experience.
  • Excellent Speaking in both English & Arabic.
  • HIGH typing speed (English and Arabic).
  • Basic Microsoft Office Skills.
  • Strong communication Skills.
  • Ability to Work under Stress.

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