Customer Care Agent
Setio -
Nasr City, CairoPosted 7 years ago67Applicants for1 open position
- 46Viewed
- 22In Consideration
- 12Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Setio is a mobile application designed to help busy parents living in Egypt to find nearby, trained, well-educated and legally verified babysitters to sit their kids from 2 hours to full day, whenever they need to.
Setio owned and managed by The Application Lab, a startup based in Nasrcity, Cairo. started in Dec 2016, we’re Digital Innovative Products Developers, with high level of passion in technology & marketing.
We’re looking for a Shining Customer Care Agent with high level of Communication skills, passion and hard working to be part of our team..
She will be responsible for:
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts, and follow up on customer interaction.
- Acquire new customers through phone calls.
Job Requirements
- 1-2 Years of experience.
- Excellent Speaking in both English & Arabic.
- HIGH typing speed (English and Arabic).
- Basic Microsoft Office Skills.
- Strong communication Skills.
- Ability to Work under Stress.