Senior Sales Representative

Job Purpose:

• Supervise salesmen and provide any advice needed in any situation related to sales and branch work.

Main Responsibilities and duties:

• To assist customers in finding and purchasing the required merchandise in a retail environment.
• To encourage customers to purchase products.
• Greet customers.
• Find out the customer's needs.
• Recommend, select and help locate the right merchandise.
• Describe a product's features and benefits
• Demonstrate use and operation of the product
• Answer customer queries regarding the store and the merchandise
• Make suggestions and encourage purchase of products
• Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
• Provide information about financing available.
• Receive and process cash, check and charge/credit payments.
• Provide change and receipts.
• Bag or package purchases.
• Gift wrap merchandise.
• Count money, sort charge slips and balance monies.
• Maintain sales records.
• Place special orders.
• Organize and process merchandise exchanges.
• Process repair or alteration of merchandise.
• Stay current with sales prices.
• Recognize and monitor security issues.
• Arrange and display merchandise.
• Keep merchandise area tidy.
• Take stock inventory.
• Requisition new stock.