Job Details
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Job Description
Our community manager should have exceptional oral and written Arabic & English communication skills and is able to develop engaging content. He should be able to be the “face and voice” of our brands when engaging with the community online and offline.
Roles and tasks:
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedule
- Collaborate with other team members including graphic designers, content writers and digital marketers.
- Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.
- Engage directly with fan base through replies, in mails, etc…
Job Requirements
- Proven working experience in social media platforms (specially Facebook, twitter and Instagram).
- Excellent writing, editing and communication skills.
- Demonstrable social networking experience and social analytics tools knowledge.
- Adequate knowledge of social media digital marketing strategies and branding techniques.
- Knowledge of online marketing and good understanding of major marketing channels.
- Positive attitude, detail and customer oriented with good multitasking and organizational ability.
- Fluency in English and Arabic is a must.
- BS in Communications, Marketing, Business or Public Relations.
