Browse Jobs
For Employers
Post JobLog inGet Started

Events Management & Customer Experience Specialist (BTL)

High Return
New Cairo, Cairo
Posted 7 years ago
105Applicants for1 open position
  • 36Viewed
  • 6In Consideration
  • 4Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Our client is a Multinational Consumer Electronics company in Egypt, looking for a Customer Experience & Events Management Specialist (BTL) (Trade Marketing) with the following roles:-

Maintain/Enhance the Brand BTL activities and retail experience, while reflecting a premium Customer Experience, and managing the different levels of events.

  • Manage/customize different types of events end to end, according to the tailored business requirements, target audience, strategic/financial objectives.
  • Assess thoroughly the Event on all perspectives; Financial ROI, visitors’ segmentation, SWOT analysis, to come up with recommendations.
  • Lead, developing and implementing strategies tailored for improving customer relationship, loyalty, and satisfaction.
  • Liaise with organization’s marketing, sales and advertising units to analyze customer feedback and develop programs effective for improved customer experience.
  • Understands retail display fixtures production details, development, materials and process to achieve company targets inside retail channels.
  • Vendor management & setting clear guidelines, timelines, action plans and field training.
  • Organize Infra in-store activities starting from shop layout, display scheme, product organization and consumer retail journey logic.
  • Visit and monitor the market on a regular schedule to make sure that in-store display is according to company directions and guideline, along with quality assurance.

Job Requirements

  • From 3 to 5 years of experience in BTL Communications, Customer Experience and Events Management
  • Have a genuine interest and knowledge for the Consumer Electronics
  • Strong Project Management, Communication, Negotiations, analytical skills, and Financial expertise
  • Multi-tasking skills are essential to cope with busy and stressful times

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportEvents Management & Customer Experie...