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Customer Care Agent

GlobeMed Egypt
Maadi, Cairo
Posted 7 years ago
117Applicants for10 open positions
  • 117Viewed
  • 13In Consideration
  • 104Not Selected
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Job Details

Experience Needed:
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Job Description

  • Customer Engagement and Interaction.
  • Resolving customer needs and issues.
  • Meeting set KPIs.
  • Work as a part of a team.
  • Accountability for handled cases until resolved.

Job Requirements

  • Very good command of English language.
  • Experience in call center/customer service is an asset.
  • Discipline & strict compliance with policies & procedures.
  • Ability to learn, seek knowledge and self-development.
  • Strong verbal communication skills.
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Ability to work on a 24 hours shift basis that will include night and overnight hours.
  • Proficiency in using MS Office application.
  • Share knowledge with colleagues and the immediate departments.
  • Proactively manage personal work standards and development.

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