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Job Description
- Our company is searching for a motivated and experienced Customer Service Manager to lead our customer service department.
- Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
Job Requirements
- Bachelor’s degree in Business Administration or relevant field.
- A minimum of 5 years’ proven experience in a customer service position.
- Proficiency in Microsoft Office and customer service software.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
