Guest Relation Agent/Coordinator
Somabay -
Hurghada, Red SeaPosted 7 years ago97Applicants for3 open positions
- 79Viewed
- 19In Consideration
- 56Not Selected
Job Details
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Job Description
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers' accounts
- Improves quality service by recommending improved processes
Job Requirements
- Hurghada Residents are preferable
- Excellent command of English Language
- Italian or German language is a plus
- People oriented candidate
- Very good communication skills