Job Details
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Job Description
Main Duties:
- Dealing with clients and interact with them via various channels: phone, chat, email..etc.
- Handling incoming/ outgoing packages from A to Z Including accommodation, visa, tours... etc.
- Have experience in Contract Managing and Reservation issue.
- Develop Internal and External tours.
- Arranging Tailor Made/ Fixed Inbound/Outbound Packages.
- Handle the sudden circumstances of clients.
- Manage relation with suppliers.
- Dealing with offline suppliers.
- Creating special packages for corporate clients.
- Saving best prices for sales agents.
- Organizing VIP’s group requests.
Job Requirements
- Previous experience in Tourism is a MUST
- Excellent English (Writing & Speaking)
- Experience 2-5 years in tourism (Outbound /Inbound) reservation
- Geographical Knowledge is preferred
- Excellent user of Microsoft Office
- Excellent Knowledge of Key Suppliers worldwide (Online/ offline) systems.
- Excellent communications skills.
- Sales skills
- Customer service skill
- Easily and quickly identify and resolve problems.
- Ability to work under pressure
- Ability to negotiate with suppliers for best deals
- Works well independently, or in a teamwork
- Handling customer, searching quickly on effectively ways for helping.
- Excellent communication and presentation capabilities.
- Willing to start immediately.