Tracking Specialist

Edfa3ly - Sheraton, Cairo

60
Applicants for
1 open position
20
Seen
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
About the Job

Main Duties:

  • Follow up the purchased items on daily basis.
  • Update the tracking details & estimate delivery of each item.
  • Follow up the shipments movement till delivery to the warehouse.
  • Contact the websites in case of shipping delay to accelerate shipping.
  • Follow up the delayed item at the warehouse and contact them in order to be shipped to its destination.
  • Follow up the damage/missing items at the warehouse and take the appropriate action with the Websites.
  • Take the required arrangements in order to return item (s) to the websites if needed.
  • Reply to the customer inquiries and complains through the tickets system.
Job Requirements
  • Bachelor Degree.
  • Excellent English (Written & Verbal).
  • Can work on shift basis.
  • Can work during public holidays.
  • Very Good Computer skills.
  • Hard Worker
About this Company

- Edfa3ly “we pay for you” is a bridge that links between the US merchants and the customers in Egypt, we allow the Egyptian customers to purchase any item from any US merchant and have it delivered in a quick and reliable manner.

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