Tracking Specialist

Edfa3ly - Sheraton, Cairo

Applicants for
1 open position
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job

Main Duties:

  • Follow up the purchased items on daily basis.
  • Update the tracking details & estimate delivery of each item.
  • Follow up the shipments movement till delivery to the warehouse.
  • Contact the websites in case of shipping delay to accelerate shipping.
  • Follow up the delayed item at the warehouse and contact them in order to be shipped to its destination.
  • Follow up the damage/missing items at the warehouse and take the appropriate action with the Websites.
  • Take the required arrangements in order to return item (s) to the websites if needed.
  • Reply to the customer inquiries and complains through the tickets system.
Job Requirements
  • Bachelor Degree.
  • Excellent English (Written & Verbal).
  • Can work on shift basis.
  • Can work during public holidays.
  • Very Good Computer skills.
  • Hard Worker
About this Company

Edfa3ly is an automated personal shopper service which allows the customers to know pre-ordering the exact cost for any product worldwide to be shipped to their door step and pay using their local payment methods currently delivering to the middle east.

Edfa3ly... (More)

See all Careers and Jobs at Edfa3ly
Signup for an employer account and Post your Jobs!