Customer Support Agent
OLX -
New Cairo, CairoPosted 4 years ago606Applicants for4 open positions
- 57Viewed
- 21In Consideration
- 34Not Selected
Job Details
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Job Description
Our Customer Support agent handles customer queries and helps them out to have a great user experience!You will be responsible for audit ads to align it with OLX content policy, provide an exquisite user experience by handling client queries and providing them with the needed support.
What responsibilities will you get when working with us?
- Moderate ads on a daily basis to make sure that the ad content follow our company policy
- Report user behavior trends to team leaders
- Provide good user experience by moderating ads on timely manner
- Handle ads publishing
Job Requirements
What will you need to be successful in this role?
- A Bachelor degree in any related major.
- 1-3 years experience as a Customer Support Specialist or a similar CS role is a plus.
- Business proficiency in English Language
- Familiarity with internet industry and online trading is a plus
- Customer support intelligence and ability to handle tough customers with professionalism.
