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IT Help Desk Admin

Mahgoub Group
Nasr City, Cairo
Posted 3 years ago
330Applicants for2 open positions
  • 6Viewed
  • 5In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
  • Manage daily operations of the IT department
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
  • Coordinate the needs of in-house IT experts and remote employees, vendors, and contractors
  • Protect customer data from outside infiltration through encryption, secure data storage, and other necessary means
  • Assist with the installation of new hardware and software and help train employees on its use
  • Manage and oversee departmental quotas
  • Offer suggestions for possible upgrades and changes within the IT department

Job Requirements

  • BSc/BA in IT, Computer Science, or relevant field
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills

 

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