HR Specialist - Medical Insurance

Accountabilities and Duties:

• Oversee liaising approvals between employees and the insurance companies
• Take appropriate actions in case of employees’ and/or the insurance companies’ complaints
• Manage the medical refund cases and revise claims
• Ensure all medical cards are being issued correctly on a monthly basis
• Responsible for adding families to the insurance database on a monthly basis as per employees’ requests
• Responsible for revising and paying medical invoices related to medical, accidental and life insurance on quarterly basis
• Audit the consumption versus the payment on quarterly basis
• Responsible for annual renewal of the contracts of the insurance companies after getting approval from the Human Resources Director and the holding company
• Responsible for all reporting related to insurance companies
• Responsible for auditing new insurance companies before signing the contract
• Ensure all papers are fulfilled in case of death, disabilities, chronic and ensure employees and/or their families receive their rights
• Responsible for spotting and reporting all fraud cases
• Create and update a Medical database for employees to ensure accurate medical records
• Responsible for receiving and distributing the medical cards to the new hires and take it back in case of terminations