Customer Service Representative

ASWAQ Financial - Maadi, Cairo

41
Applicants for
2 open positions
3
Seen
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable, Profit Share
Languages:
English
Vacancies:
2 open positions
Gender:
Females Only
About the Job
  • Handle customer's inquiries.
  • Serves customers by providing product and service information; resolving product and service problems.
  • Preparing offer and contract for customers.
  • Handle emails as per business needs.
  • Supporting customers with repair tickets and inquiries.
  • Created call sequencing flow chart, resulting in increased customer satisfaction.
  • Communicate with vendors & Issuing a purchase order.
  • Follow up on outstanding orders and status.
  • Filing and data archiving.
Job Requirements
    • Bachelor's degree in English.
    • Fluency in English.
    • 1-3 Years of experience
    • Gender: Female.
    • Excellent communication and presentation skills.
    • Ability to multi-task, prioritize and manage time effectively.
    • Interested to work in Customer Service Representatives.
    • Preferably resident in Maadi.
                  About this Company

                  ASWAQ Financial is one of promising ICT companies in Egypt, specializes in providing a wide spectrum of innovative technology solutions & financial information services that serve the decision-maker and tailored to their needs in a rapidly changing environment.
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